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Trade with the Pros Privacy Policy

Last Updated: July 14, 2022

Trade with the Pros LLC (“TWP”, “we”, or “us”) takes your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. This Privacy Policy applies to TWP, our website (tradewiththepros.com), phone calls we make, and e-mails and text messages we send, as well as the information we collect therefrom (collectively our “Services”). It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

Personal Information We Collect About You.

When using the Services, you will be required to enter certain information and interact with the features of the website. During the course of your interactions we may collect some or all of the following:

  • Basic biographical information about you (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers).
  • Financial information and contact information collected from transactions on our website.
  • Information obtained from interactive functions on our website, if any, including from commenting, sharing, or posting, or from completion of a survey or questionnaire distributed to users of the website.
  • If you are a job applicant, we collect information about your current employer and employment history.
  • If you contact us via phone or video call, we may record the call and collect certain voice prints, your image, olfactory, and other related information discernable from the phone or video call.
  • Information regarding your interaction with and participation in classes and trainings offered on the website.

When using the Services, there is certain information that will be collected automatically through the use of cookies, web beacons, and other tracking technologies, such as:

  • Information about your browsing history, search history, information regarding your interaction with the website or advertisements when you utilize our Services.
  • Information related to the device you use to access the Services, including but not limited to, your IP Address, operating system, and browser type.
  • Information about the frequency and pattern of your use of the Services, including but not limited to, traffic data, location data, and communication data.

How and Why We Use Your Personal Information.

  • Under data protection law, we can only use your personal information if we have a proper reason for doing so. We may use the information we collect from you for the following purposes:
  • To provide you with the Services. This includes, without limitation, maintaining, measuring, and enhancing your experience with the Services, fulfilling offers that you request from us, developing new products, understanding and resolving issues with the Services, serving you relevant advertisements and content on the Services and third party services, and protecting you, other users, and the Services. We use your information to provide and improve the Services, for example, improving algorithms, determining usage patterns, and to provide customer support.
  • To enable additional features on our Services and to provide you with a personalized service.
  • To provide you with the best service and improve and grow our business, including understanding our customer base and purchasing trends and understanding the effectiveness of our marketing.
  • To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and to comply with legal requirements regarding the provision of products and services.
  • To target ads and content on the Services and on third party services. Some advertisements and other content may be delivered by third party advertising networks and advertisers that may use cookies and similar technologies and identifiers to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in delivering advertising that is more relevant to your interests.
  • To contact you. We use your information to send information about your account or other products or services and notify you about issues with or changes to the Services or our policies. We may also send you marketing or other promotional materials.

How We Protect Your Personal Information.

We use a multitude of physical, technical, and administrative safeguards to protect your personal information that is collected from the Services. Specifically we use the services of HubSpot. The relevant policies and procedures of HubSpot can be found below.

HubSpot Security Program
Hubspot Security Overview PDF
HubSpot Privacy Policy
HubSpot GDPR Data Privacy
HubSpot and GDPR

While it is our intent to maintain and protection your information, we cannot guarantee security of your personal information on our networks, systems, servers, devices, and databases we operate or that are operated by a third-party for our benefit.

Who and What We Share With Others.

To enhance your experience and the Services, we may share personal information with:

  • Our affiliates;
  • Service providers we use to help deliver our services to you;
  • Other third parties we use to help us run our business, such as marketing agencies or website hosts;
  • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;
  • Credit reporting agencies;
  • Our insurers and brokers;
  • Our banks;
  • External auditors;
  • Law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We only allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers to ensure they can only use your personal information to provide services to us and to you.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

Your Rights.

If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email you receive from us. If you would like to unsubscribe from any other communications, you can contact us using the information found at our [Contact Us] page, or email us at hello@tradewiththepros.com with your request.

If you would like to exercise any of your rights as described in this Privacy Policy, please email us at: hello@tradewiththepros.com.

If you choose to contact directly, you will need to provide us with:

  • Enough information to identify you (e.g., your full name, address and customer or matter reference number));
  • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
  • A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.

You may be specifically entitled to additional protections in the following jurisdictions.

California

Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”). If you are an eligible California user, included in these rights are:

  • Right to Know – You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
  • Right to Correction – You have the right to have inaccurate personal information about you corrected.
  • Right to Deletion – You have the right to request deletion of personal information that we have collected about you.
  • Right to Non-Discrimination – If you choose to exercise any of your rights under CCPA, we will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.
  • Right to Opt-Out – You have the right to opt out of the sale of your personal information.

European Union

Users who are residents of the European Union have certain rights under the General Data Protection Regulation (“GDPR”). If you are an eligible user, included in these rights are:

  • Right to Access – The right to be provided with a copy of your personal information (the right of access)
  • Right to Rectification – The right to require us to correct any mistakes in your personal information
  • Right to be Forgotten – The right to require us to delete your personal information—in certain situations
  • Right to Restriction of Processing – The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data
  • Right to Data Portability – The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
  • Right to Object – The right to object at any time to your personal information being processed for direct marketing (including profiling) and in certain other situations to our continued processing of your personal information, (e.g. processing carried out for the purpose of our legitimate interests)
  • Right Not to be Subject to Automated Individual Decision-Making – The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

The GDPR gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Nevada

Users who are Nevada residents have the right to submit a request that we do not sell your covered personal information, which you can do by contacting us at hello@tradewiththepros.com.

Australia

Users who are Australia residents may refer a complaint to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to enquiries@oaic.gov.au; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.

How we Use Cookies and Other Tracking Technologies.

We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites. They allow us to remember things about your visits, understand how our Services are being used, track performance, personal the experience for each customer, and make improvements. We may also use clear pixels in emails to track deliverability and open rates.

TWP and our service providers acting on our behalf (like third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain system data and usage data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.

Changes to This Privacy Policy.

This privacy notice was published on December 28th, 2022 and last updated on December 28th, 2022.

We may change this privacy notice from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean that you accept those changes.

How to Contact Us.

Please contact us by mail, e-mail or telephone if you have any questions about this privacy policy or the information we hold about you.’

Our contact details are shown below:

hello@tradewiththepros.com

General Disclosure:

Trade With the Pros LLC (“TWP”) is a financial education provider for customers looking to build the skills and proficiency necessary for retail trading and investing in the financial markets. TWP is not a Broker-Dealer, an Investment Adviser, or any other type of business subject to regulation by the SEC, CFTC, state securities regulators or any “self-regulatory organization” (such as FINRA).

The programs and content that TWP distributes are for informational and educational purposes only. No one should consider the information disseminated by TWP to be personalized investment advice, a recommendation to buy, sell or hold any investment, an offer (or a solicitation of an offer) to buy or sell any investment, or the provision of any other kind of advice that would require TWP to register as a broker-dealer, investment adviser or similar entity. No one associated with TWP is authorized to make any representation to the contrary.

TWP provides information that its customers may use to make their own investment decisions. However, any customer will be responsible for considering such information carefully and evaluating how it might relate to that viewer’s own decision to buy, sell or hold any investment. Such decisions must be based on that customer’s individual and independent evaluation of his or her financial circumstances, investment objectives, risk tolerance, liquidity needs, family commitments and other factors, not in reliance on any information obtained from TWP.

Statements by any person (whether identified as associated with TWP or any other entity) represent the opinions of that person only and do not necessarily reflect the opinions of TWP or any other person associated with TWP.

It is possible that any individual providing information or expressing an opinion on any TWP program may hold an investment position (or may be contemplating holding an investment position) that is inconsistent with the information provided or the opinion being expressed. This may reflect the financial or other circumstances of the individual or it may reflect some other consideration. Customers of TWP programs and consumers of its content should take this into account when evaluating the information provided or the opinion being expressed.

Although TWP strives to provide accurate and reliable information from sources that it believes to be reliable, TWP makes no guarantees as to the accuracy, completeness, timeliness, or correctness of any such information. TWP makes no guarantee or promise of any kind, express or implied, that anyone will profit from or avoid losses from using information disseminated through TWP.

All investments are subject to risk of loss, which you should consider in making any investment decisions. Customers of TWP programs should consult with their financial advisors, attorneys, accountants or other qualified professionals prior to making any investment decision.

The risk of loss in trading equities, options, forex and/or futures can be substantial. You should therefore carefully consider whether such trading is suitable for you in light of your financial condition. The high degree of leverage that is often obtainable in options and futures trading may benefit you as well as conversely lead to large losses beyond your initial investment. Past results are not indicative of future results. No representation is being made that any account will or is likely to achieve profits similar to those shown.

Risk Disclosure:

All investments are subject to risk of loss, which you should consider in making any investment decisions. Viewers of Trade With the Pros programs should consult with their financial advisors, attorneys, accountants or other qualified professionals prior to making any investment decision.

The risk of loss in trading equities, options, forex and/or futures can be substantial. You should therefore carefully consider whether such trading is suitable for you in light of your financial condition. The high degree of leverage that is often obtainable in options trading may benefit you as well as conversely lead to large losses beyond your initial investment. Past results are not indicative of future results. No representation is being made that any account will or is likely to achieve profits similar to those shown.

Testimonial Disclosure:

The aforementioned testimonials are made by individual subscribers to Trade With the Pros services. The experience of these individuals may not be representative of the experience of other subscribers, like yourself. In addition, the aforementioned testimonials do not guarantee future success by using such services. No consideration was paid to the individuals that submitted these testimonials.